It is very important that you read this privacy policy very carefully before using this website and our price comparison services because your use in any way of our services shall be taken by us as your agreement is bound by the terms of the policy.

This privacy policy described the information we gather about and from users, and how we use, protect, and disclose such information on our website.

 You are advised not to visit or use the website and provide services if you disagree in any way with our policy.

We may also alter this policy by adding to it, deleting from it, or clarifying some terms, as we may deem necessary in our sole discretion. All reviewed provisions shall become effective upon our posting of them, and we will deem you to have accepted the new policy when you use the website and services thereafter.



In order to create your account: Where you choose to register an account with us, we will ask you to supply details such as your name, e-mail address, and a username and password chosen by you. The purpose of this information is so that we can create and then allow you access to your user account.

In order to provide you with our comparative service: Where you use our services to compare prices in order to verify the pricing of a product or service purchased from retailers that offer a price protection policy, we will ask you to provide us with details such as accounts maintained by you with third parties, as well as a sample of your signature. 

In order to authenticate your account: We may sometimes need your information (which may include a government-issued ID) in order to verify your identity and authenticate your account and your current address. 

To receive payment from you: Where we are entitled to a success fee from you after helping you secure a refund with a retailer, we may collect your credit card details to process your payment via PayPal.

By using the Services, you provide us with access to your email account(s) and the content of your emails. We analyze email content to identify information about items and products.

When connecting to our Services through 3rd Party Login Services, you may grant us permission to access your profile information, which may include your contact information, name, and date of birth.  For example, when you log in through or provide us access to your Google email account, we request permission to access your Google profile information.

Gmail users:

Gmail users:  For users of the Services who provide Pricebackers with access to their Gmail, (App’s) use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

In order to identify you when you contact us: When you contact us with a request, question, or comment, we may collect information such as your name, phone number, e-mail address, and all other information needed to help us promptly respond to your inquiry. 



You also understand and accept that there are certain kinds of information that becomes automatically available to us when you access our services with your computer or device. This kind of information, while not identifying you as an individual, does help us to understand our user base as a whole so that we can provide more streamlined services for their benefit. 

This kind of information includes but is not limited to your internet service provider (ISP), operating system, browser type, referring pages, exit pages, clickstream data, date stamps, time stamps, and the IP address or domain name.



The primary reason Pricebackers uses cookies technology is to provide more personalized service for users. When you access our service for the first time, we will ask you if you want to enable the use of cookies. If you respond in the affirmative, the cookies we use will store and remember your web browser and some inputted information about you, so that you do not need to re-input this information the next time you use the website. You, thus, have a more satisfactory and less stressful experience when you use our services. 

Where you choose to reject cookies, you can still use our services but may not have access to some features on our website, and may have to re-input your details each time you visit the website.



We may choose to share your personal information with the following third parties under these circumstances:

To claim a refund on your behalf: The primary purpose of our services is to help users claim refunds for products and services bought, where possible. In order to carry out this basic service of ours, we will share your information with retailers that we need to, in order to claim your refund.

Marketing: We engage certain third parties to promote and market some of our services. We may share your personal information with such partner companies in order to promote and market-relevant services to you.

Service providers:  We also employ certain service providers to provide specific services for us i.e., website maintenance experts, accountants, etc. Where they need access to your personal information in order to provide these services, we may share your private information with them but will do so subject to confidentiality obligations of this policy. We also, as a matter of policy, compel these third parties to use your personal information only pursuant to our instructions and only on our behalf

Governmental bodies: Where we are contacted by an appropriate governmental authority i.e., tax authorities, police agencies, etc., to divulge information in relation to a legal or criminal case brought against you, or in the prevention of crime, we may share your personal information with such governmental authorities.

Except for the scenarios and for the reasons explained above, we will never intentionally transfer, sell, or share your personal data with a third party.



We deploy security measures that cut across technical, physical, and administrative arenas in order to secure users’ information and prevent them from getting into unauthorized hands. We also make sure that we only allow a handful of authorized specialists have access to your personal information, and they are thereafter required to keep that personal information confidential. 

Despite our efforts, we will not be liable for any breach of your personal information, because there is no hundred percent guarantee of information security for internet-processed data.



You have the following rights under this GDPR and CCPA compliant policy:

  • The right to correct and update the information that we have in our records.
  • The right to limit the way that we process your information. This means that you can instruct us not to use or process your personal information for advertising and marketing purposes. 
  • The right to withdraw your agreement where the processing of your personal information is based on your consent. 
  • The right to gain access to your information in order to ensure that it is always accurate and up to date.
  • The right to data portability. This means that you can instruct us to transfer your information to a third party. 
  • The right to opt-out of consumer data sales.
  • You have the right to sign into your account at any time to update your personal information, where there are changes to your personal information.

To exercise any of your rights, please contact us by e-mail at .

Under the guidelines of this privacy policy, our policy is to maintain the information collected from users for commercially reasonable periods of time or specific policies. We will store contact details such as your name, phone number, and e-mail address provided to us in our database, and will delete such within a three-month period once you inform us that you no longer wish to use our services.